UP Police is the first state police force in the country to be provided with Twitter Sewa. Twitter India’s managing director RS Jaitley and head (news, politics & government) Raheel Khursheed will launch the service in Lucknow on Thursday. “We had organi sed a two-day workshop for cops handling the dedicated twitter handle in each of the 75 districts in the state to help them understand the functioning of Twitter Sewa,“ said DGP Javeed Ahmed.
“We are happy that Twitter India has acknowledged our efforts in catering to people’s need. The new service will enable us to monitor the complaints and keep a tab on whether they were attended to and how,“ he added. Twitter Sewa will help the police personnel at the district level to respond to complaints forwarded from senior officials and keep a check on how and when the complaints were dealt with.“The software is a customer relationship management platform which will automatically assign a code to every complaint sent to every district,“ said ASP Rahul Srivastava, who heads the twitter complaint cell at DGP headquarters
Hindustan News 07/09/2016: http://epaper.livehindustan.com/